Refund Policy
Arias Home Improvement LLC
Effective Date: 06/10/2026
At Arias Home Improvement LLC, customer satisfaction is important to us. Because our services involve labor, materials, scheduling, and project-specific work, our refund policy is outlined below.
1. Deposits
Deposits are required for certain projects to secure scheduling, labor, and materials.
Deposits may be non-refundable once materials have been purchased, ordered, or allocated to your project.
If a project is canceled before materials are purchased or work begins, a cancelation fee of $500.00 will be charge for any deposit larger than $1000.00 at the discretion of Arias Home Improvement LLC.
2. Service Cancellations
Before Work Begins
Customers who cancel before work starts may be eligible for a refund of payments made, less:
Material costs already incurred
Permit fees
Design or consultation fees
Administrative and scheduling costs
After Work Begins
Once work has started, refunds will generally not be available for labor already performed or materials installed.
3. Project Changes
If the customer requests changes to the original scope of work:
Additional charges may apply.
Refunds will not be issued for completed work that is later changed at the customer’s request.
4. Materials and Special Orders
Special-order, custom, or non-returnable materials are non-refundable once ordered.
This includes, but is not limited to:
Custom cabinets
Flooring materials
Countertops
Special-order fixtures
Custom windows and doors
5. Quality Concerns
If a customer is dissatisfied with completed work, Arias Home Improvement LLC must be given a reasonable opportunity to inspect and correct the issue before any refund request will be considered.
Our goal is to resolve concerns through repair, replacement, or corrective work whenever possible.
6. Refund Eligibility
Refund requests may be considered when:
Services paid for were not provided.
Work cannot be completed due to circumstances within our control.
A billing error has occurred.
A mutually agreed cancellation is approved by both parties.
7. Non-Refundable Items
The following are generally non-refundable:
Completed labor
Purchased materials
Permit fees
Design fees
Consultation fees
Custom orders
Third-party services
8. Refund Processing
Approved refunds will be processed within 10–15 business days after approval.
Refunds will be issued using the original payment method whenever possible.
9. Chargebacks
Customers agree to contact Arias Home Improvement LLC first to resolve any concerns before initiating a chargeback with their financial institution.
Unauthorized or fraudulent chargebacks may be disputed with supporting project documentation, contracts, invoices, photographs, and communications.
10. Limitation of Refunds
Any refund issued shall not exceed the amount paid by the customer for the specific service in question.
Contact Information
Arias Home Improvement LLC
Phone: 240-602-0964 (tel:240-602-0964)
Email: mailto:arias.hi.llc@gmail.com
Website: http://www.ariashomeimprovement.com
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By hiring Arias Home Improvement LLC, the customer acknowledges and agrees to this Refund Policy.
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