Refund Policy
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Arias Home Improvement LLC
Effective Date: 06/10/2026
At Arias Home Improvement LLC, customer satisfaction is important to us. Because our services involve labor, materials, scheduling, and project-specific work, our refund policy is outlined below.
1. Deposits
Deposits are required for certain projects to secure scheduling, labor, and materials.
Deposits may be non-refundable once materials have been purchased, ordered, or allocated to your project.
If a project is canceled before materials are purchased or work begins, a cancelation fee of $500.00 will be charge for any deposit larger than $1000.00 at the discretion of Arias Home Improvement LLC.
2. Service Cancellations
Before Work Begins
Customers who cancel before work starts may be eligible for a refund of payments made, less:
Material costs already incurred
Permit fees
Design or consultation fees
Administrative and scheduling costs
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After Work Begins
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Once work has started, refunds will generally not be available for labor already performed or materials installed.
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3. Project Changes
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If the customer requests changes to the original scope of work:
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Additional charges may apply.
Refunds will not be issued for completed work that is later changed at the customer’s request.
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4. Materials and Special Orders
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Special-order, custom, or non-returnable materials are non-refundable once ordered.
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This includes, but is not limited to:
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Custom cabinets
Flooring materials
Countertops
Special-order fixtures
Custom windows and doors
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5. Quality Concerns
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If a customer is dissatisfied with completed work, Arias Home Improvement LLC must be given a reasonable opportunity to inspect and correct the issue before any refund request will be considered.
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Our goal is to resolve concerns through repair, replacement, or corrective work whenever possible.
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6. Refund Eligibility
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Refund requests may be considered when:
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Services paid for were not provided.
Work cannot be completed due to circumstances within our control.
A billing error has occurred.
A mutually agreed cancellation is approved by both parties.
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7. Non-Refundable Items
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The following are generally non-refundable:
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Completed labor
Purchased materials
Permit fees
Design fees
Consultation fees
Custom orders
Third-party services
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8. Refund Processing
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Approved refunds will be processed within 10–15 business days after approval.
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Refunds will be issued using the original payment method whenever possible.
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9. Chargebacks
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Customers agree to contact Arias Home Improvement LLC first to resolve any concerns before initiating a chargeback with their financial institution.
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Unauthorized or fraudulent chargebacks may be disputed with supporting project documentation, contracts, invoices, photographs, and communications.
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10. Limitation of Refunds
Any refund issued shall not exceed the amount paid by the customer for the specific service in question.
Contact Information
Arias Home Improvement LLC
Phone: 240-602-0964 (tel:240-602-0964)
Email: mailto:arias.hi.llc@gmail.com
Website: http://www.ariashomeimprovement.com
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By hiring Arias Home Improvement LLC, the customer acknowledges and agrees to this Refund Policy.
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